Chumba Casino Review and Welcome Bonus

What you get with the Chumba Casino welcome promo

One key point about the Sweeps Coins that Chumba gives away in its welcome offer is that you can use them only to play games. You can exchange Sweeps Coins that you win during gameplay for cash prizes, though. When you sign up with Chumba Casino, you’ll be given 2,000,000 Gold Coins and 2 FREE Sweeps Coins. Then you can get a first-purchase bonus of 10,000,000 Gold Coins and 30 FREE Sweeps Coins for $10 instead of $30.

How to join Chumba Casino

Players who are 18 or older and live anywhere in Canada are welcome to sign up for a new online Chumba Casino account. Quebec residents, however, can play Chumba games for fun, but cannot redeem Sweeps Coin winnings for cash prizes.

To get started, head to the sign-up page of the social casino. Next, click the yellow “Create account” button in the lower left area of the page. You can sign up with your Facebook account or register directly with Chumba.

If you sign up via the site, fill in the blanks with your full, legal name, your email address, and a username and password of your choosing. Next, click the boxes to indicate that you’ve read and agree with Chumba’s legal policies, then tap the “Create an account” button.

Chumba Casino online software

Chumba’s proprietary, web-based software performs well on both small- and full-sized browsers. No download is necessary. You can play on the go on a mobile browser for iOS and Android phones and tablets, or log in on a web browser for PC and Mac computers.

The recently updated site is easy to navigate. You can access your account from the drop-down menu in the upper right corner of the homepage. You’ll find links to the help centre, sweepstakes rules, volume control and more under the same menu.

The site is set to Gold Coin play by default. To switch to Sweeps Coin mode for the chance to end up with cash prizes, click the toggle switch near your balance at the top of the screen. You can also switch modes inside the games.

Use the navigation bar to sort titles into categories such as table games, slots and progressive jackpots. You can also scroll down to see recently played games, new titles and all games.

How sweepstakes contests work in Canada

Chumba’s sweepstakes contests are legal everywhere in Canada, including Quebec, but provincial laws are more stringent there. The Quebec agency that regulates promotional contests, Régie des alcools, des courses et des jeux, imposes additional requirements that businesses must meet on top of federal laws.

Quebec’s laws are meant to protect consumers from potential fraud, but they are costly to follow. As a result, many businesses find it too expensive to run promotional contests in Quebec and just exclude residents from taking part.

Federal laws say that promotional sweepstakes contests are legal as long as no purchase is necessary to enter, the contests award prizes of real value and winners must pass a mathematical skill-testing question.

Here is how Chumba Casino’s sweepstakes system works: Chumba gives away Gold Coins and FREE Sweeps Coins regularly, and also includes FREE Sweeps Coins with the purchase of Gold Coins at times. These Sweeps Coins have no value, but when you use them to play Chumba’s casino games, you can redeem any Sweeps Coin winnings for cash prizes.

Winners must solve a mathematical question before collecting their prizes, making Chumba’s sweepstakes a legal contest of mixed chance and skill under Canadian law.

How to get more FREE Sweeps Coins

In addition to Chumba’s two-part welcome promo, you can add to your Sweeps Coin balance via the following:

• Daily bonus: The daily bonus window will open the first time you log in to your account each day. Click the “Claim” button to collect you’re a FREE Sweeps Coin and 200K Gold Coins once per day.
• Social media giveaways: Chumba hosts regular Sweeps Coin giveaways on Facebook. To enter, reply to the contest post and follow the instructions. You may need to answer a game-related trivia question or simply share a post to enter. A varying number of correct entries will randomly receive some FREE Sweeps Coins.
• Mail request: You can send a letter to Chumba once every day and request five FREE Sweeps Coins. You must write your request by hand, and it must be legible and meet Chumba’s formatting guidelines to avoid disqualification. Complete instructions are available in the sweepstakes rules under the account menu.
• Gold Coin purchases: FREE Sweeps Coins are sometimes included when you purchase Gold Coins, but this is not always the case.

How to get more Gold Coins

You can receive 200,000 Gold Coins for free via Chumba’s daily bonus. You can also buy more Gold Coins if you run out and want to keep playing. To get started, click the “Buy” button at the top of the page, then select the purchase you want to make. Next, choose a banking option from among the following:

• Visa, Mastercard or AMEX credit card
• Skrill
• Online banking
• iACH Transfer
• ACH e-check
• Walmart Money Card (prepaid credit card)
• PaySafeCard (prepaid credit card)

Gold Coin purchases include:

Buy Gold Coins Today to Start Playing at Chumba!

How to redeem Sweeps Coins winnings

You’ll need a minimum of 100 Sweeps Coins before you can request a redemption. Only the Sweeps Coins you win playing Chumba’s casino games are available to exchange for cash prizes, but your balance at the top of the page displays your total Sweeps Coin balance. Tap the field to open a little window that will show you how many redeemable Sweeps Coins you have.

The first time you request a redemption, the redeem button at the top of the screen will show a little padlock overlay. This means you’ll need to verify your account first. Go ahead and click the padlocked button to get instructions.

Once you’ve done that, you can trade your redeemable Sweeps Coins in for cash prizes at the rate of one Sweeps Coin per one dollar. For instance, if you have 100 redeemable Sweeps Coins, you can exchange them for $100.

It may take up to 10 days before your funds will arrive in your bank account. To speed the process up, you can opt to receive e-gift cards instead. You choose which gift cards you want from among a list of popular stores and restaurants, and Chumba will email you the codes.

If you’d rather transfer a cash prize directly into your bank account, the following options are available:

• Skrill
• Online banking
• iACH Transfer
• ACH e-check
• Walmart Money Card (prepaid credit card)
• PaySafeCard (prepaid credit card)

Chumba Casino games

Chumba’s games are top-notch. Along with exclusive in-house titles, you’ll find others from third-party game studios that also are available at real money online casinos. Look for games from Reel Play Gaming, 5 Star Animation, 2By2 Gaming and Golden Rock Studios, to name just a few.

In total, Chumba offers about 100 slots, progressive jackpots, table games and video poker. New titles appear often, sometimes at a rate of four or five a month. Most games have a minimum spin of 0.01 Sweeps Coin or 250 Gold Coins.

Online slots

Chumba’s slots range from classic three-reel titles with 20 paylines to more modern games with thousands of ways to win. Features include wilds, sticky wilds, expanding wilds, extra reels, expanding reels and cascading reels, along with bonus games. For a few suggestions, the following games are popular options:

• Golden Tides: From 2By2 Gaming, this 40-payline game features beautiful mermaids in a 3D animated sea. Features include stacked symbols and a free spin bonus round that lets you choose between the Double Win and Golden Mermaid games.
• The Last Empress: This new title features a 6×4 base reel with a stand-alone reel up top that adds an extra symbol to reels two through five. Cascading reels give you up to 10,000 ways to win with each spin. Features include a free spin bonus round and a respin bonus round with multipliers and the chance to win one of four progressive jackpots.
• Kraken’s Bounty: Added to the lineup in 2021, Kraken’s Bounty is a fun, pirate-themed game with 50 paylines, scatters, expanding wilds and several bonus games, including a respin bonus with the chance to win one of four progressive jackpots.
• Hypernova: From Reel Play Gaming, Hypernova features cascading reels with up to 10,000 ways to win in the base game and a respin bonus round with four fixed jackpots of up to 8,640x your original coins. An extra reel up top adds an extra symbol to reels two through five.

Progressive jackpot slots

One nice thing about Chumba’s 10-plus progressive jackpots is that they aren’t shared between titles. Many online casinos share the same prize pot among multiple games. That means if a player hits the big prize on one slot, all the games that share the same jackpot will also have to rebuild.

That’s not how it works on Chumba. If a player hits the major jackpot on Western Gold, the potential is there for you to hit the jackpot a couple of minutes later on Wild Roads or Long Zhi Bao Zang.

Chumba’s progressive jackpots are typically substantial, and regularly climb into the six- and even seven-digit range. Ten players have won more than 1 million Sweeps Coins from Chumba’s progressive slots series. A quick look at the social casino’s Facebook page will give you an idea of the kind of cash prizes players can take home.

Developed in-house, Dancing Gold will give you a crack at four jackpots if you spin eight or more green sticky gems to trigger the Fireshot Inferno respin bonus game. Keep spinning sticky gems to fill all 20 slots for the grand jackpot.

Other progressive titles include Triple Double Fever, Stampede Fury, Stallion Grand, Cupid’s Fortune, Vikings of the North and The Big Goreela.

Table games

Unlike other sweepstakes and social casinos, Chumba offers table games like roulette and blackjack. From Golden Rock Studios, Back Blackjack is a multi-hand version with six additional side bets. Play five hands at a time for minimum deals of 0.5 Sweeps Coin up to 100 Sweeps Coins per hand. You can hit, stand, split and double down, but there’s no surrender or insurance. You also can’t let your coins ride between hands; you have to place them before each deal.

Chumba also offers an in-house version of blackjack. This single-hand game has a higher minimum deal of one Sweeps Coin. On the plus side, insurance is available, and game controls are more user-friendly.

You’ll also find two versions of American roulette, also from Golden Rock. Fans of video poker will find one proprietary Jacks or Better title.

Chumba Casino online customer service

If you have a question or a problem, the first place to check for answers is in the sweeps rules under the account menu in the top right corner of the screen. If that doesn’t answer your question, tap the contact link, also under the account menu, to open Chumba’s help centre. You can also get there from a link at the bottom of the page. It features a well-organised and thorough FAQ section that covers all the basics.

Chumba staffs a responsive customer support department, although live chat isn’t an option. You can reach out to Chumba player support in the following ways:

• Direct email at [email protected].
• Post your question on Chumba’s Facebook feed.
• Open a support ticket with ZenDesk.

Chumba has an active social media team based in Australia, so you’ll need to consider the time zone difference while you’re waiting for an answer. To open a ZenDesk ticket, click the login link in the top right corner of the help page and fill out a support ticket.

Chumba Casino history

Founded by Laurence Escalante in 2010, Virtual Gaming Worlds originally launched Chumba Casino in 2012. After the site’s Facebook debut in 2017, it took off in a big way.

VGW also operates three additional sweepstakes-based sites. After purchasing a poker client from Cubeia Sweden in 2016, VGW launched Global Poker, an online, sweepstakes-based poker room. You can find upward of 10,000 poker players trying No Limit Texas Hold’em, Pot Limit Omaha and Crazy Pineapple at Global’s ring game, sit and go, and multi-table tournament tables.

VGW next acquired Open Wager, a San Francisco-based software company, and debuted LuckyLand Slots in late 2018. LuckyLand is a visually opulent and graphics-heavy social casino that offers slots only. LuckyLand developed all of the titles in-house, and Chumba and LuckyLand do not share games.

Finally, in 2019, VGW launched FendOff Sports. FendOff is a sports prediction site that operates in tandem with Inspired Entertainment, an esports provider.

VGW received a US patent on its sweepstakes technology and business model in 2020. The company employs more than 400 people across the globe. In addition to adhering to Canadian federal and provincial laws, VGW’s sweepstakes gaming sites are regulated by the Malta Gaming Authority.